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Refund Policy

We really hope you love every Organising Chaos purchase, however, if you do need to make a return you’re welcome to do so within 14 days of receipt.  If you would like to return for any reason, please contact us as soon as possible after you have received your order using the contact form or email. All returned items must be sent back to us unopened, unused and in their original condition. We reserve the right to refuse an exchange or refund if items are non-saleable. You will be responsible for paying for your own shipping costs for the return. 

There are a few items we stock that can’t be returned due to products made to order so please make a note of this before making your purchase.
 

Faulty Product

If your item is faulty please contact us as soon as possible so that we can resolve this for you. Please include your order number and images showing the damage. 

Please do not hesitate to get in touch if you require any further information contact form or email.